Shipping and Delivery Policy

Order Processing Time

  • All orders are processed within 1–3 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Time

Delivery time varies based on the customer’s location and the selected shipping method:

  • Worldwide shipping: 5 to 16 business days
    (depending on destination and chosen shipping method)

Please note that shipping times are estimates and may vary due to customs, local postal services, or external factors.

Tracking Information

  • A tracking number will be sent to the customer by email once the order has shipped.

Shipping Address Accuracy

BetterLife™ is not responsible for delays or lost packages caused by:

  • Incorrect or incomplete shipping addresses

  • Customer unavailability during delivery

  • Failure to pick up the package from the post office or courier

Delays

BetterLife™ cannot be held liable for delays caused by:

  • Couriers

  • Customs inspections

  • Weather conditions

  • Local postal disruptions

  • Any logistical issues outside our control

Lost Packages

We will assist in investigating lost or delayed shipments.
Replacements or refunds may be issued only after confirmation from the courier.